Working with issues
Open the Issues page
Click Issues in the top navigation bar. The page displays a summary row of status cards and a detailed issues table beneath.
Review the status summary cards
Four metric cards show a real-time count of issues by lifecycle stage:
| Card | Count (example) | What it means |
|---|---|---|
| New | 15 | Detected but not yet assigned or investigated |
| In Progress | 11 | Actively being worked on by a team member |
| Resolved | 9 | Fixed and confirmed closed |
| All | 35 | Total issues across all statuses |
Read the issues table
The table lists every issue with the following columns:
- Issue — A description of the problem detected, including which validation failed and what symptom was observed.
- Asset — The name of the data asset where the problem was found, such as
customer_profilesororder_details. - Database — The database where the asset lives, such as
production_dboranalytics_db. - Priority — How urgently the issue needs attention: High, Medium, or Low.
- Status — The current stage in the resolution workflow: New, In Progress, or Resolved.
Open an issue for details
Click any row in the table to open the full issue record. Here you can read the complete problem description, see which alert triggered the issue, review any notes left by your team, and take action.
Issue priority guide
Priority tells you how quickly a problem needs to be addressed relative to your team’s other work:- High — Immediate action required. The issue is impacting production data and likely affecting downstream consumers, dashboards, or business decisions. Escalate and assign ownership right away.
- Medium — Should be addressed within the current sprint. The issue is real but not causing an outage or immediate downstream impact. Schedule it before the sprint ends.
- Low — Cosmetic or minor issues that do not affect data consumers today. Add to the backlog and address when bandwidth allows.
Example issues
The following are representative examples of the types of issues PRIZM surfaces:Email validation failed — NULL values detected in customer profiles
Asset:
customer_profiles | Database: production_db | Priority: High | Status: NewNULL values in a required email field can break downstream CRM sync jobs and email marketing workflows. Investigate the ingestion pipeline for this asset immediately.Order amount validation error — Negative values found in order details
Asset:
order_details | Database: analytics_db | Priority: Medium | Status: In ProgressNegative order amounts indicate a data entry or transformation bug. Revenue reports may be understated until this is corrected.Product catalog consistency issue — Duplicate entries found
Asset:
product_catalog | Database: warehouse_db | Priority: Low | Status: ResolvedDuplicate product records can inflate inventory counts in reporting. This issue has been resolved and confirmed closed.